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Payment process not completed - Paypal but payment goes through Issue

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Friday, September 14 2018, 09:52 AM
Donna Torr
Donna Torr
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Hi Guys,

I am testing the component using Paypal sandbox and all indicators in the sandbox advise that the payment to the affiliate was complete however in the backend the message states (in green) Payment process not completed and within the component itself the payments are set as pending but I am able to pay them again?

Could you please advise?

Regards
Donna
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Friday, September 14 2018, 10:16 AM - #Permalink
    0
    hi

    in test mode, paypal does not actually send "payment completed" notifications, as it does in live mode.

    in live mode, this will not happen to you.

    maybe you make a test (perhaps with just 1$ or less) ?
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  • Accepted Answer

    Gagik
    Gagik
    Offline
    Sunday, December 20 2020, 03:21 PM - #Permalink
    0
    I am doing live payment 1 Euro and still get that message, which is obviously confusing for the users. I only use the PayPal plugin and the payment goes trough without any issues and I receive both confirmation emails from PayPal as well as the invoice manager itself.
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