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Not tracking sales Issue

Affiliate Tracker
Sunday, April 15 2018, 02:06 AM
goweb
goweb
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Hi. I just installed the affiliate tracker. I had everything working up to the payment using paypal. I tried using the credit card way and it works. Now, I cant find any tracking for the sales. It shows on the logs but nothing on the conversions.
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goweb
goweb
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Wednesday, May 09 2018, 06:32 PM - #Permalink
1
Germinal. You are the man! everything is working now. Thank you so much for being patient with me especially with our time differences. This ext I think is one of the best ext i've tried. You guys are really doing an awesome job. The support is superb. You are always responding and making things work. I really appreciate your support. what a fantastic ext.
  • Germinal Camps
    Germinal Camps
    more than a month ago
    Thanks for your kind words! They mean a lot to us.

    I'm happy that everything is working fine!
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Responses (43)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Sunday, April 15 2018, 10:03 AM - #Permalink
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    which extension you use for sales?
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  • Accepted Answer

    goweb
    goweb
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    Sunday, April 15 2018, 11:48 PM - #Permalink
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    Hikashop.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Monday, April 16 2018, 11:39 AM - #Permalink
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    have you checked the plugin options, to "create conversion" based on HS order status?
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    goweb
    goweb
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    Monday, April 16 2018, 06:18 PM - #Permalink
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    Which plugin is it? I checked all the installed plugins and I don’t see any option for “create conversion”. Please advise.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Tuesday, April 17 2018, 10:03 AM - #Permalink
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    the plugin "Affiliate Tracker for HikaShop"
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  • Accepted Answer

    goweb
    goweb
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    Tuesday, April 17 2018, 08:37 PM - #Permalink
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    I have that enabled.
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  • Accepted Answer

    goweb
    goweb
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    Tuesday, April 17 2018, 08:55 PM - #Permalink
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    Sorry about the repeats. It was not working the first time I hit reply.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Wednesday, April 18 2018, 10:25 AM - #Permalink
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    ok, you have it enabled.. what about my question about the "status". have you checked the plugin parameters?
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  • Accepted Answer

    goweb
    goweb
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    Thursday, April 19 2018, 01:02 AM - #Permalink
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    I have filled all parameters. See attached and please let me know if I am missing anything.
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  • Accepted Answer

    goweb
    goweb
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    Thursday, April 19 2018, 01:03 AM - #Permalink
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    I have filled all parameters. See attached and please let me know if I am missing anything.
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  • Accepted Answer

    goweb
    goweb
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    Thursday, April 19 2018, 01:05 AM - #Permalink
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    Or can you give me the link to the file I need to download if I am using the wrong plugin.
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  • Accepted Answer

    goweb
    goweb
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    Thursday, April 19 2018, 01:07 AM - #Permalink
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    Here are all my plugins.
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  • Accepted Answer

    goweb
    goweb
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    Thursday, April 19 2018, 01:07 AM - #Permalink
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    Also, what forum are you using?
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    Germinal Camps
    Germinal Camps
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    Thursday, April 19 2018, 09:17 AM - #Permalink
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    plugin seems ok.

    if you want to send me access, I'll take a look
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  • Accepted Answer

    goweb
    goweb
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    Thursday, April 19 2018, 04:37 PM - #Permalink
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    www.elimin8mortgage.com/administrator


    The one conversion and payments was manually created. I was testing.
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 12:00 AM - #Permalink
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    Is Affiliate Tracker can take Joomla new updates to 3.8.7.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, April 20 2018, 09:45 AM - #Permalink
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    hi
    I only have access to Affiliate Tracker, but I need hikashop as well to be able to test...
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 12:30 PM - #Permalink
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    Ah ok. Sorry.
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    Germinal Camps
    Germinal Camps
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    Friday, April 20 2018, 01:11 PM - #Permalink
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    thanks

    can you let me know a HikaShop order that should have received a commission (because you used an affiliate link when purchasing), but didn't?
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 01:14 PM - #Permalink
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    It was the Test2Go for $10.
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 01:14 PM - #Permalink
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    It was $1 when I first test it. So I thought, maybe it’s too small so I change it to $10. But still no luck.
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 01:16 PM - #Permalink
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    Thanks for removing the username and password. I didn’t realize that this is a forum and everyone can see.
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, April 20 2018, 01:21 PM - #Permalink
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    I can't see an order "test2go".... can you point me to it?
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 02:08 PM - #Permalink
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    http://www.elimin8mortgage.com/index.php/editions-a-pricing/product/4-one-dollar-test
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 02:08 PM - #Permalink
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    I forgot to change the alias.
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 02:10 PM - #Permalink
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    Looks like this.
    Attachments:
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Friday, April 20 2018, 02:17 PM - #Permalink
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    ok, I'm pretty sure the problem is with the version of the affiliate tracker system plugin.. but I can't check it because I don't have access to "manage extensions"
    where did you download it from?
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 04:11 PM - #Permalink
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    From the download section of your website. I am using the 3.xxx version.
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  • Accepted Answer

    goweb
    goweb
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    Friday, April 20 2018, 04:14 PM - #Permalink
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    This is the link.

    https://www.joomlathat.com/account/downloads/affiliate-tracker/extended-professional/3
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  • Accepted Answer

    Germinal Camps
    Germinal Camps
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    Saturday, April 21 2018, 09:14 AM - #Permalink
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    that's weird then..
    if you can send me FTP access, I'll try to see what's happening.
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