Subscribe via rss
Guest
or Ask a Question
Discussions
Add a reply View Replies (5)

New affiliate status 'pending' (no email)

Affiliate Tracker
Thursday, August 14 2014, 01:52 PM
airbrushtutor
airbrushtutor
Offline
0
Hi, I've just set up a test account for my own site - i've used a different email address to the admin of my site and the account was successfully set, however it had a 'pending' status. I didn't receive an email saying that a new affiliate had joined or that i needed to approve anyone's status.
Just wondering if i've missed something or if there's something else i need to set?

Thanks, very excited to get started with this!

Mitch
Responses (5)

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Thursday, August 14 2014, 01:55 PM - #Permalink
    0
    the email settings are correctly set?
    are you trying this on a live site, or in a "localhost" development environment?
    The reply is currently minimized Show

  • Accepted Answer

    airbrushtutor
    airbrushtutor
    Offline
    Thursday, August 14 2014, 02:06 PM - #Permalink
    0
    Hi Germinal,

    yeah it's on a live site - the virtuemart side of things emails and i get notifications if i register as a test user, just didn't get any emails for a new affiliate. Once i went into the component in the backend and activated the account i received an email saying that i had been accepted as an affiliate. So that phase worked.. it just didn't send anything in the first place.
    I checked the spam folder also, but nothing in there - the address is correct i double checked that also..
    • Germinal Camps
      Germinal Camps
      more than a month ago
      that's weird.. I mean, that the emails are working, all except one. hmm.. could you maybe send me access to the website (joomla and FTP) at support@ joomlathat.com so I can take a look?
    The reply is currently minimized Show

  • Accepted Answer

    airbrushtutor
    airbrushtutor
    Offline
    Saturday, August 16 2014, 03:03 AM - #Permalink
    0
    I've sent the details across to you Germinal :) i think it is an issue with the system plugin as you have mentioned, but i have not been able to fix it? i tried installing it again but i wasn't able to uninstall it in the first place.
    However i can't see that plugin in the extensions manager, only the other plugins i have uploaded and the component.. not sure if this is normal behaviour of a plugin in the system folder or not?

    thanks for the quick response.

    Mitch
    The reply is currently minimized Show

  • Accepted Answer

    Germinal Camps
    Germinal Camps
    Offline
    Saturday, August 16 2014, 10:07 AM - #Permalink
    0
    where did you send them? I think I haven't receiced it..
    • airbrushtutor
      airbrushtutor
      more than a month ago
      support@joomlathat.com
      maybe it's gone to junk mail?
    The reply is currently minimized Show

  • Accepted Answer

    airbrushtutor
    airbrushtutor
    Offline
    Saturday, August 16 2014, 11:47 AM - #Permalink
    0
    support@joomlathat.com
    maybe it's gone to junk mail?
    The reply is currently minimized Show
Your Reply