but.. there's no "return" to your page to update some order status or something like that?
or the user is just sent to the external site to pay, and that's it?

No..not really. Is that the only way? To have a returning page?

well, yes.. otherwise you can't track anything..! if you don't have any kind of "order confirmation" notification that is sent to your website, you have no way of knowing who has purchased something or not...
do you know what I mean?
the maximum thing you can do is to track the "button pressed" action, but that's not really a confirmation of someone paying. and that would require custom coding work anyway.

Alright, we are adding an after sale page like this to every product:
https://www.cryptodailytrading.com/index.php/en/?option=com_content&view=article&id=2
I'm hoping this'll do the trick? If so, any idea on how we can make sure that people don't just keep refreshing that link to get commissions?
Is there a way to let the page only allow to run once, in case of a sale? Or that Affiliate Tracker only registers 1 sale, per X?
Thank you for your help!

you need some internal check to make sure every sale is unique.
what you need is a way to return to that page that you create, but with a unique sale ID or something that identifies that unique purchase.
something like..

index.php/en/?option=com_content&view=article&id=2&unique=AKBZ786876JDHJFD

(I'm just making it up, but it would be something like that)

Germinal Camps wrote:

you need some internal check to make sure every sale is unique.
what you need is a way to return to that page that you create, but with a unique sale ID or something that identifies that unique purchase.
something like..

index.php/en/?option=com_content&view=article&id=2&unique=AKBZ786876JDHJFD

(I'm just making it up, but it would be something like that)

And there is no way to include this in the custom api code? What language is that code?

yes of course, that's the point.
you can include this in the API call using the "reference_id" field, and simply checking that no conversion has been made with that ID before, that's the purpose of this field.

but the point is that ID is something that YOUR system needs to generate, not affiliate tracker. Do you understand what I mean? that would usually be the "order ID" in any e-commerce software.

Ah I see, it's much more clear now!
We use 'coinpayments' for our transactions, and they provide a unique transaction ID each time.
Any way to fetch this ID from their site and implement them into affiliate tracker?
Thank you for taking the time to anser my stupid questions, amazing support!

Hi,

I get the sensation that you maybe don't fully understand what I'm describing..

if your payment processor has this unique transaction ID, then you need this to be sent back to your website, to whatever page you will use to track the conversion. if this info is sent back to your website then you can track it with Affiliate Tracker.

the problem is that you are asking me "Any way to fetch this ID from their site".. this does NOT depend on affiliate tracker, but from their site. it's "they" who are responsible to sending this info back to your website, and this way, affiliate tracker, which is installed in YOUR website, will be able to track it.

do you understand what I mean?